Frequently Asked Questions
Answers to the most important questions about our Business Intelligence and Data Analytics solutions
Three things set us apart: First, our track record – we've helped hundreds of businesses since 2020, with significant improvements in conversion rates and marketing optimization. Second, our approach – every solution is built by certified data analysts (Power BI and Tableau certified) who work directly with your team, not just deliver templates. Third, our support model – we provide ongoing maintenance and training, not just one-time implementation. Most competitors hand off dashboards and disappear; we stay involved to ensure you're getting value.
Timeline depends on complexity. Basic Analytics plan: several weeks from kickoff to go-live. Professional plan: several weeks, including team training. Enterprise solutions: several months with comprehensive training program. We provide a detailed project timeline during your free consultation, including milestones and deliverables. Most clients see their first dashboard within a few weeks of project start.
For basic analytics, you typically need access to your data sources (databases, APIs, spreadsheets). For Power BI or Tableau implementations, we'll help you set up the necessary licenses. We can work with your existing infrastructure or recommend the best tools for your needs. No special equipment is required beyond standard business computers.
Yes, absolutely! Many of our clients had no prior analytics experience. We start with the fundamentals: understanding your data, identifying key metrics, and building dashboards step by step. Every solution is explained clearly, and we provide comprehensive training to help your team become self-sufficient.
We start with a free consultation to understand your needs. Then we provide a detailed proposal with timelines and pricing. During implementation, our consultants work closely with your team, providing regular updates and feedback. After deployment, we offer ongoing support and maintenance to ensure your analytics solution continues to deliver value.
Yes, we have specialized modules for product analytics (conversion funnels, retention), marketing analytics (ROI tracking, campaign analysis), and Business Intelligence (Power BI, Tableau dashboards). These are included in our Professional and Enterprise plans. All solutions include both basic and advanced analytics capabilities.
Transparent pricing, no surprises. Basic Analytics: one-time project fee. Professional: one-time project fee. Enterprise: custom quote based on requirements. Software licenses (Power BI Pro, Tableau Creator) are separate – we help you choose the right model. Support contracts are optional after project completion. All prices include implementation, basic training, and initial support period. We provide a detailed quote during your free consultation with line-item breakdown.
We provide comprehensive ongoing support including dashboard updates, data pipeline maintenance, troubleshooting, and training. Our support team responds within 24 hours (usually faster). We also offer monthly check-ins, quarterly reviews, and annual strategy sessions to ensure your analytics solution continues to meet your evolving business needs.
We stand behind our work. If you're not satisfied within the first 30 days of project completion, we'll work with you to address any issues at no additional cost. Most of our clients see measurable ROI within the first quarter. We're committed to your success and will do whatever it takes to ensure you're happy with the results.
Absolutely. We have numerous case studies from clients across different industries who have achieved significant improvements in conversion rates, marketing optimization, and decision-making speed. We provide relevant case studies during your free consultation based on your industry and business needs.
No. Our dashboards are designed for non-technical users. We train your existing team (included in Professional and Enterprise plans). Most clients use our solutions with their current marketing, product, or operations teams. However, if you want dedicated analytics staff, we can help you identify what roles you need and assist with hiring. Many clients start with our solutions and later hire internal analysts as they scale.
This is exactly what we specialize in. We integrate data from multiple sources (Google Analytics, Facebook Ads, Salesforce, MySQL, PostgreSQL, APIs, Excel files, etc.) into unified dashboards. Professional and Enterprise plans include multi-source integration. We handle the technical complexity – you get clean, unified dashboards. Most clients have multiple data sources; we've worked with clients who have many sources.